Managing your subscription
This can easily be arranged yourself via "Your subscription" in the account. There you'll find the following options:
Rescheduling the next order – moving the next delivery to a different date
Modify treatment – changing the current treatment or dosage
Pausing treatment – temporarily stopping the subscription
Cancelling treatment – ending the subscription
Changing delivery address – adjusting the delivery address
Managing payment method – updating payment details
This can be found by logging into the personal portal, going to "View treatment" and then scrolling down to "Your subscription".